OUR MISSION
Our mission is to provide highly skilled individual care to every patient we passionately service. We guide ourselves with commitment to excellence and leadership resulting in extraordinary services.We maintain high standards of employment by recruiting and retaining an exceptional staff, and instilling leadership in our employees through practice, education and research guaranteeing high quality health care services. Our constant commitment to quality assurance enables us to provide superior service to our clients.As our clients drive our climate focus for excellence, our strong leadership team and health care professionals drive our resources, polices and operations to meet our patient's expectations.
OUR PHILOSOPHY
New Passion Home Care subscribes to the concept of health as stated by the World Health Organization. Health is a state of maximum physical, mental, and social well-being, and not merely the absence of disease or infirmity. The enjoyment of the highest attainable standard of health is one of the fundamental rights of every human being without distinction of race, religion, political belief, economic, or social condition; to that end, the personnel of New Passion Home Care is committed to providing high quality, professional and yet passionate health care services and to promote maximum physical, mental, and social conditions in our clients, patients, and patient’s family.
We believe in accountability to our client, patient, patients love ones, and to the community to assist in improving the overall ability for self–care and thereby live more effectively with themselves and others.We also respect the autonomy of our patients and their family to make decisions affecting their present and future health status. We are committed to making services available to all persons within our service area. We utilize the interdisciplinary approach in providing quality and passionate health care services and work cooperatively with other community organizations and groups to provide integrative comprehensive care.
We believe it is the responsibility of New Passion Home Care to employ and treat persons without regard to race, color, gender, religion, sex, national origin, age, marital status, sexual orientation, disability, veterans’ status, or any other protective status except where there is a bona fide occupational qualification.New Passion Home Care has the responsibility of employing and retaining a staff, which is current in its knowledge, application, and conceptualization of professional practice. We believe our staff should be skilled in making professional judgments, in applying treatment modalities with individual client/patients and that our staff has the primary responsibility to maintain and update their clinical knowledge.
We believe that it is necessary for all of our staff members, professional and non-professional, to support the philosophy of New Passion Home Care and that their practice reflects this philosophy. It is necessary that all staff work cooperatively to enhance the philosophy, goals and objectives of New Passion Home Care.We have a commitment to leadership best practices, which facilitate open communication and allow participation in problem solving, program development, and protocols implementation as well as ongoing monitoring. We continually seek new ways and means of being responsive to the ever-changing health needs in the community. We believe in the value of client’s participation in planning and implementation of our service and programs. As an adjunct to this concept, we believe that ongoing audits and evaluation of New Passion Home Care services is essential in delivering our commitment to YOU.
WHAT MAKES US DIFFERENT
- Six sigma quality control integration within our processes.
- Specific design of mistake and error proofing quality measures.
- Highly technical and advanced treatment tools and devices.
- Design of patient specific disease management programs.
- Design of patient specific clinical programs.
- Design of patient specific education tools and programs for patients
and employees.
- Situational leadership and best practices employee development and training.
- Continuously recruiting, developing, and retaining exceptional staff.
- Focused on instilling leadership in our employees through practice, education and research guaranteeing high quality, professional, and passionate health care services.
- Maintaining constant commitment to corporate quality assurance.
- Patient chaplain and ministerial support for better medical home model and patient medical compliance.
- Focused on our clients as we drive our ultimate focus for excellence.
- Strong leadership team and health care professionals who drive our resources, policies and operations to meet our patient's expectations.
- Outstanding, quick, friendly, and passionate customer service.
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